Following the previous reply, if you need to get your license information; you can go to the bottom of this page and do the license check: http://www.bandicam.com/buy/

So, there is no solution to this? And no single-download of the new version? Only the update-way to get it? That´s sad, so I´m stuck at a lower version.

Are you not able to download it from this link? http://www.bandicam.com/downloads/

When recording video games/fullscreen, it's recommended to use the "DirectX/OpenGL" option of Bandicam.

When using DirectX/OpenGL mode, you should be able to record as soon you're inside the game (the game isn't minimized and you're in the menu for example). Is the green FPS number showing up in the corner of the game screen while having Bandicam and the game open? If so, then you should be able to re...

Yes. You can install the license on the other PC. It's recommended to uninstall it from the laptop before you install it on the new PC.

This is probably because of what codec you're using. Some codecs compress a lot while recording, some don't. The more they compress, the more resources they need. You can take a look here for comparison and tips regarding the codecs: http://www.bandicam.com/support/tips/best-codec/

It was a bit painful to do, because the website was in French and non-French people will have a bit of a hard time to browse it. Either way, I managed to retrieve the French.ini file, and I pasted it into the "code" BB codes below (forum wouldn't let me upload .ini as attachment). Credit t...

I've seen you post on multiple threads, and I just want to say one thing. There is absolutely not just "one single fix" for this, and it's also on your side . I just tried re-registering my license, and it registered right away. Since you have it as an exception in your firewall, it might ...

I know DXTory did a "quick fix", Fraps hasn't been updated for almost a year and I don't know about Mirillis Action. If it happened after an update, then it's most likely something that the developers of the game messed up. Either way. I highly doubt Bandicam wants people to be upset about...

First of all, when you bought their license, you agreed to their license policy. You have no right to claim the money back. Second, the reason I want you to post your hardware is for them to TROUBLESHOOT. Giving them your information might help them to fix your problem. Software is built differently...