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by Bandicam Company
Fri May 27, 2011 11:44 am
Forum: Bandicam - General Discussion
Topic: Bandicam sound problem!
Replies: 10
Views: 37881

Re: Bandicam sound problem!

Hello,

I think that you have created a video with two audio tracks using Secondary sound device.
Youtube does not support two different audio tracks.
Therefor, You should mix audio tracks using sony vegas or any program like that before uploading to Youtube.

Best Regards,
Bandisoft
by Bandicam Company
Fri May 27, 2011 11:20 am
Forum: Bandicam - General Discussion
Topic: Youtube cannot convert video with Bandicam MPEG-1
Replies: 4
Views: 15741

Re: Youtube cannot convert video with Bandicam MPEG-1

Hello,

Sorry for your convenience.

We tried to upload video to YouTube with same setting.
But we cannot reproduce this problem on our side.
If you send your video created with Bandicam, we'll try it again.

Best Regards,
Bandisoft
by Bandicam Company
Thu May 26, 2011 3:34 pm
Forum: Bandicam - General Discussion
Topic: Audio not working
Replies: 3
Views: 13960

Re: Audio not working

Hello,

When editing in Sony Vegas, you should set the audio codec to PCM.
MPEG-1 L2 does not work in Vegas.

Best Regards,
Bandicam
by Bandicam Company
Thu May 26, 2011 9:06 am
Forum: Bandicam - General Discussion
Topic: Youtube cannot convert video with Bandicam MPEG-1
Replies: 4
Views: 15741

Re: Youtube cannot convert video with Bandicam MPEG-1

Hello,

I think that you are recording with Secondary sound device.
Unfortunately, YouTube does not support the secondary sound device.

To use a microphone to record, see the link below.
https://www.bandicam.com/faqs/how_to_re ... icrophone/

Best Regards,
Bandicam
by Bandicam Company
Thu May 26, 2011 8:55 am
Forum: Bandicam - General Discussion
Topic: Audio not working
Replies: 3
Views: 13960

Re: Audio not working

Hello,

If you use Windows 7, change the sound device of Bandicam.
See http://www.bandicam.com/faqs/no_sound_r ... x_problem/

Best Regards,
Bandicam
by Bandicam Company
Tue May 24, 2011 8:27 am
Forum: Bandicam - General Discussion
Topic: Feature request/suggestion
Replies: 1
Views: 8523

Re: Feature request/suggestion

Hello,

We will discuss your idea with Bandicam team.
Thank you for sending the good suggestion.

Best Regards,
Bandicam
by Bandicam Company
Mon May 23, 2011 7:06 am
Forum: Bandicam - General Discussion
Topic: I CAN'T record any games with Bandicam
Replies: 10
Views: 23904

Re: I CAN'T record any games with Bandicam

Hello, * FPS/Recording problem 1. Start Bandicam before the target (game) 2. If you still have the problem, reinstall DirectX driver 3. If you still have the problem, use 'Retangle on a screen' capture mode. * Bandicam setup files from appearing 3 times => Setup files?? It's an unusual situation, it...
by Bandicam Company
Mon May 23, 2011 6:42 am
Forum: Bandicam - General Discussion
Topic: GUI disappears when recording
Replies: 2
Views: 10704

Re: GUI disappears when recording

Good on you!!

Have a pleasant recording :)
by Bandicam Company
Tue May 17, 2011 12:41 pm
Forum: Bandicam - General Discussion
Topic: Video gets choppy
Replies: 4
Views: 7127

Re: Video gets choppy

Hello,

We had checked your example video.
It's really choppy video. But we could not reproduce this problem.
We think that this problem occurs intermittently, because of system lag.

We will try to reproduce again.
Please let us know if the same problem occur again.

Best Regards,
Bandicam
by Bandicam Company
Sun May 15, 2011 1:38 pm
Forum: Bandicam - General Discussion
Topic: Backup Registration
Replies: 6
Views: 11804

Re: Backup Registration

Hello, We recommend that a user re-install Bandicam, and put the serial information again. However, since you're the giveaway version user, you can't do that. You can only restore the default video setting. Click the 'Presets' button under the Video tab of Bandicam, and then choose 'Default' option....

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