Hello DevKiT,

Thank you for getting back to us.
Please try "DivX/Galaxy Smartphone" preset.


Thank you.

Hello, If Roblox crashes or doesn't work in Bandicam's Game Recording mode, try changing the Roblox rendering graphics API. The graphics APIs supported by Roblox are Direct3D, OpenGL, Vulkan, and Metal (Apple). Please check out this link for more details: https://www.bandicam.com/how-to-record-roblo...

Hello DevKiT,

We were not able to find the specification of video playback function of Telegram mobile version.
Could you please attach the screenshot of the format settings?

Thank you.

Hello,

Please refer to the following How-to page.

https://www.bandicam.com/how-to/

Thank you.

Hello AmonCent, Do you mean that you would like to put the old watermark of Bandicam free version? If so, please download and install Bandicam 3.4.4 or earlier. https://www.bandicam.com/downloads/old-versions/ Also, please note that you can use the free version only for the test purpose. Thank you.

Hello Oleksii Matiash, After some tests, we have found that the "Failed to initialize codec" error appears when we select HEVC(NVIDIA NVENC) and 4:4:4 or Lossless 4:4:4 profiles. We don't have any problems with H.264(NVIDIA NVENC) in any profiles including 4:4:4 or Lossless 4:4:4. We have ...

Hello,

A lifetime guarantee is offered as long as the below rules are followed:
https://www.bandicam.com/faqs/license-plans/

Hello,

If your serial number has not been registered, we will refund you within 14 days of purchase.
For refund inquiries, please contact bandicam@bandicam.com.

Hello, If the FPS value does not appear on the game target in Bandicam's Game recording mode, try using the 'Specific window' recording mode instead. If you select a game application in the Specific window recording mode, you’ll be able to capture only the game window, even if it is covered by other...

Hello, We apologize for the inconvenience this has caused you. 1. Could you send us the recorded video to us? You may use one of the storage services below: - Google Drive (15GB): https://drive.google.com - Onedrive (10GB): https://onedrive.live.com/ - Send-anywhere.com (10GB): https://www.send-anyw...