Page 1 of 1
Bandicam + Windows 10 + Windows 10 AMD driver = crash
Posted: Fri Jul 10, 2015 1:21 am
by hej
Hey I know its tech preview so I'm just reporting:
Bandicam was working fine with AMD Encoding and the 15.2 driver on my win10 x64 machine
However, yesterday AMD released Catalyst 15.7 and every time I switch to AMD AP Encoding or try to open an external codec Bandicam crashes.
Re: Bandicam + Windows 10 + Windows 10 AMD driver = crash
Posted: Fri Jul 10, 2015 3:47 pm
by Bandicam Company
Hello!
We could reproduce the problem you mentioned in Windows 7, 8.1 and 10.
However, we can't fix this issue because it's the bug of the AMD driver.
(Almost all programs which are using AMD APP have the same problem.)
Only the AMD developer can solve this issue.
Please download previous AMD drivers until they fix the bug.
Re: Bandicam + Windows 10 + Windows 10 AMD driver = crash
Posted: Mon Jul 13, 2015 10:32 am
by hej
Ok thank you for the reply and I am happy you could reproduce it.
I will use Raptr in the meantime, they are able to use AMD App encoding. Hopefully this is sorted out before actual Windows 10 release.
Re: Bandicam + Windows 10 + Windows 10 AMD driver = crash
Posted: Mon Jul 13, 2015 5:20 pm
by Xiphan
I submitted a report
here. Hopefully that will help.
Re: Bandicam + Windows 10 + Windows 10 AMD driver = crash
Posted: Mon Jul 20, 2015 5:41 pm
by Bandicam Company
Hello!
The latest AMD graphics driver has a compatibility issue with Bandicam.
Please use the previous AMD graphics card driver until we release the fixed version.
We will try to release the fixed version as soon as possible.
For more information, please visit
viewtopic.php?f=10&t=3737
Best regards,
The Bandicam Team
Re: Bandicam + Windows 10 + Windows 10 AMD driver = crash
Posted: Mon Jul 20, 2015 9:30 pm
by astrix_au
Raptr broke too but they patch it the next day, so have other companies going by AMD forums so you guys should make sure something wasn't changed in the driver. It's a WHQL driver.
Below is from the AMD forums that someone posted.
"Currently, the issue has already been solved by some software developers(PlayClaw, Mirillis Action)."
You guys should test every new driver from AMD especially WHQL, since they have brand new hardware out like the FuryX.
Re: Bandicam + Windows 10 + Windows 10 AMD driver = crash
Posted: Tue Jul 21, 2015 8:43 am
by the9quad
To be fair, Astirx AMD kind of surprise pulled support for OVE. Although OVE had been deprecated for quite some time, it caught everyone by surprise. So give Bandicam a little time to get it fixed. Heck it caught AMD's own Raptr (gaming evolved) by surprise.
Re: Bandicam + Windows 10 + Windows 10 AMD driver = crash
Posted: Tue Jul 21, 2015 6:20 pm
by astrix_au
Yeah fair enough, but are they going to stick with it's not our bug? I use Raptr for AMD VCE it's amazing but I wanted to try out Bandicam on 15.7. One of the reason I went back to Bandicam was for 1440p Motion JPEG recording but thought I'd try Bandicam's VCE as technically you can have higher than 50Mbps so the quality might be better than Raptr.
Raptr is so fast it would be hard to beat it in speed then quality. Speed is the most important, there can't be any lag especially on twitch gaming like BF4. Raptr from 4.1 has improved a lot, still waiting for a shadow play feature from Bandicam.
I would love to record 1080p 60fps with 75-100Mbps, 50Mbps is fine but it can't be at the cost of speed and performance.
Re: Bandicam + Windows 10 + Windows 10 AMD driver = crash
Posted: Wed Jul 22, 2015 10:44 am
by the9quad
They aren't sticking with it's not our bug. They know they problem and are working on a fix.
I'm not here to say which program is faster or who has better quality, as it is bandisofts forum. I am not a fan of raptr (gaming evolved) though.
Re: Bandicam + Windows 10 + Windows 10 AMD driver = crash
Posted: Thu Jul 23, 2015 6:03 pm
by Bandicam Company
Hello!
We've fixed the AMD APP bug.
Please download Bandicam 2.2.4 from
http://www.bandicam.com/downloads/
Have a good day!
Best regards,
The Bandicam Team