Jamyx1
Posts: 2
Joined: Mon May 11, 2015 11:07 pm

Video Files do not show up in output folder.

Mon May 11, 2015 11:12 pm

Hello!
I have had Bandicam for a while now and love it. I use it on 2 different computers, 1 running win7, the other running win8. Recently I have been unable to find or see any of my recorded videos on the windows 8 computer.
I have changed compatability settings, uninstalled and reinstalled, changed output folder locations, replaced the output folder all together, and the folder its self still only says "empty".
I know the videos exist because I can access them from the bandicam consol, but I cant find the files them selves to import to my video edditor.
Any help on this would be appreciated, I've tried everything I could find online thus far.

User avatar
Matteo955
Posts: 95
Joined: Wed May 11, 2011 5:36 am

Re: Video Files do not show up in output folder.

Tue May 12, 2015 3:06 am

Did you try to "Open" the folder from Bandicam?

Image

On the right of "Output folder" [1] click on "Open".

Jamyx1
Posts: 2
Joined: Mon May 11, 2015 11:07 pm

Re: Video Files do not show up in output folder.

Tue May 12, 2015 11:07 pm

I have opened the output folder from bandicam yes. Here are two screen shots that highlight my problem:

http://imgur.com/kMtIZ1s
http://imgur.com/OnSUmeQ

I Just actually figured out the issue looking more closely at file names in my own pictures :lol:
The issue was the files were being published to the admin account on the computer. For some reason bandicam used that location by default.

If anyone else has this issue just try going to your output settings and setting your output to : C:/Users - [Desired User account] - Documents - Bandicam.
All your recordings should post to the right place after that.

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