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Can't record New World in game mode
Posted: Mon Jul 26, 2021 3:14 am
by Phoenix
Hi,
I can't record the last MMO of Amazon : New world. The game is not recognized. I have to use windows mode.
Re: Can't record New World in game mode
Posted: Mon Jul 26, 2021 3:30 am
by DragonulRed
New World is using EAC (Easy Anti-Cheat) and Bandicam right now can't record games that are using any anti-cheat.
Re: Can't record New World in game mode
Posted: Mon Jul 26, 2021 10:23 am
by Bandicam Company
Hello,
It might be a compatibility issue with Easy Anti-Cheat.
Please use Bandicam 5.0.1 (Old version).
https://dl.bandicam.com/old/BDCAMSETUP_ ... 1_1799.EXE
Please also visit
https://www.easy.ac/en-us/support/game/contact/tech/ and report this compatibility issue.
Re: Can't record New World in game mode
Posted: Tue Jul 27, 2021 3:46 am
by Phoenix
Thank you, it works with version 5.0.1.
How is it possible that we lost the feature with the last version ?
Re: Can't record New World in game mode
Posted: Tue Jul 27, 2021 10:32 am
by Bandicam Company
Hello,
I'm glad the problem has been resolved.
It is related with Easy Anti issue.
Please visit
https://www.easy.ac/en-us/support/game/contact/tech/ and report this issue to the Easy Anti-Cheat team.
Thanks in advance.
Re: Can't record New World in game mode
Posted: Tue Jul 27, 2021 2:36 pm
by Phoenix
Ok, but why it works with an old version ?
We can't use the sheet of the link you provide as we must put an error code, and we don't have any.
Re: Can't record New World in game mode
Posted: Thu Feb 10, 2022 5:01 pm
by Bandicam Company
Hello,
We have confirmed that the compatibility issue with the Easy Anti-Cheat has been solved.
Please try Bandicam 5.4.0.
https://www.bandicam.com/downloads/
If you still have the issue, please let us know.
Thank you.