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encountered an improper argument

Posted: Sat Jul 29, 2023 1:06 am
by karlos103
Hi all
Since the latest update i keep getting a box pop up when trying to split a file .
Im trying to split an AV1 file into 2 sections for instance ( using High Speed Mode ) , but soon as i press the start button a box pops up with "encountered an improper argument"
Then i noticed the file format was showing MKV , video info XVID ,640 x 480 ....but should be AV1, 2560 x 1440
If i press start again but then cancel it ...then file format is back to AV1 , if press start again it works fine.
If try another AV1 file straight after , works fine.
If i close and open bandicut , then happens again on first split.

I have tried uninstalling and reinstalling program , which thought it had worked ...as worked great first time ...then back to normal soon as closed program.
Any help most appreciated.
Karl

Re: encountered an improper argument

Posted: Mon Jul 31, 2023 2:32 pm
by Bandicam Company
Hello,

We're very sorry for this inconvenience. We are able to reproduce the issue in the latest version of Bandicut (3.7.0).

There is no problem with the previous Bandicut version (3.6.8), you can download version 3.6.8 from the following link.
https://www.bandicam.com/bandicut-video ... -versions/

We will let you know as soon as we have fixed the issue.