Clam Symphony
Posts: 3
Joined: Sun Apr 10, 2011 3:09 am

Sound problem ._.

Sun Apr 10, 2011 3:15 am

Hey, I looked over on the FAQ to see if I could fix the missing audio from my recordings, and I noticed that when I switched the mixer device, it only had three of those options you have to check: CD volume, Mic Volume, and Line Volume. There was no Sound Mixer option to check. I already tried updating my sound driver, but it says I have the most current version. Help, anyone? Oh, and this is on Windows XP. :|

Clam Symphony
Posts: 3
Joined: Sun Apr 10, 2011 3:09 am

Re: Sound problem ._.

Sun Apr 10, 2011 8:20 am

Also, it won't upload onto youtube, even though it's an avi file.

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Bandicam Company
Site Admin
Posts: 7840
Joined: Mon Dec 20, 2010 12:19 pm

Re: Sound problem ._.

Mon Apr 11, 2011 3:42 pm

Hello Clam Symphony,
My name is Zun from Bandisoft.

1. Sound Problem
- I think your sound card doesn't support "Stereo Mix".
=> Change your sound card, or upgrade your OS to Windows Vista/7

2. YouTube uploading
- It's not a common situation; we need more information like a screenshot of error message.

If you need a remote assistance, send your MSN address to bandicam@bandisoft.com

Thank you for visiting Bandicam Forum.

Clam Symphony
Posts: 3
Joined: Sun Apr 10, 2011 3:09 am

Re: Sound problem ._.

Tue Apr 12, 2011 7:29 am

Alright, thanks for the help. And for the youtube problem, it just says it is unable to convert video file.

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Bandicam Company
Site Admin
Posts: 7840
Joined: Mon Dec 20, 2010 12:19 pm

Re: Sound problem ._.

Tue Apr 12, 2011 11:47 am

Hello Clam Symphony,

I think your recorded file is broken.
Try BandiFix to fix your file, or send your file to bandicam@bandicam.com
We will check out your file, and share the results with you.

Thank you.

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