Bandicam Forum

Hello,

I attempted to work on a mts video file out of my video camera. Bandicut crashed with a C++ runtime error towards the end of the processing of the file.

Are mts files not supported? Will they be in the future?

Thank you.

Dear Artdime,

It might be a bug of Bandicut.

Do you always have the problem?
Could you please send a short video clip to bandicut@bandicam.com?

We look forward to hearing from you.

Hello,

Yes, it happens with all .mts video files. Other video files work fine. I have sent an email as requested. Please let me know if you can reproduce this issue.

Thank you!

Hello!

We could reproduce the problem you mentioned.

Please use the "Encoding mode" until we fix this bug.

Thank you very much for your help.