Sound problems between recordings

Sirio · Sun Sep 06, 2015 7:59 am

Continuous testing the MP4 Gameplay with F.E.A.R. and I discovered that there is a detail, the audio is cut between a recording and another recording (recording 1 and 2, example).

: fear-sound.jpg (202.66 KiB) Viewed 51547 times

When I edit in Sony Vegas I find that the sound is cut just before the end of a recording and start another recording, it happens randomly.

My config:
MP4 - MPEG4 VBR (30fps CBR)
AAC 192kbps - 48Khz Stereo

Mon Sep 07, 2015 2:47 pm

Dear Sirio,

Thank you very much for your detailed explanation.

It might be a bug of Bandicam when it compresses the audio.
Could you please send the original video file to bandicam@bandisoft.com?

You may send the video file through the storage service below:
Dropbox (2GB~): http://www.dropbox.com/
Onedrive (10GB~): https://onedrive.live.com/

Sirio · Wed Sep 09, 2015 11:45 am

Yes, I'm upload another original file that has the same problem, when finished i send you e-mail to the indicated direcion.
My cordial greetings.

Sirio · Wed Sep 30, 2015 2:48 am

This problem is not solved.

Config:
Primary Sound: Win 10 WASAPI Sound
Secondat Sound: Desactived

All config is correct.

Propeties in video:

Code: Select all

===================== General =====================

Nombre completo             : D:\_Videos Gameplay\FEARXP 001.mp4

Formato                     : MPEG-4

Perfil del formato          : Base Media

Identificador del códec     : isom

Tamaño del archivo          : 3.97 GB

Duración                    : 1h 17mn

OverallBitRate_Mode/String  : Variable

Tasa de bits total          : 7 301 Kbps

Fecha de codificación       : UTC 2015-09-29 13:39:17

Fecha del etiquetado        : UTC 2015-09-29 13:39:17

Aplicación de codificación  : BandiMp4Muxer 1.0



===================== Vídeo =====================

Identificador               : 1

Formato                     : AVC

Información del formato     : Advanced Video Codec

Perfil del formato          : Baseline@L3.1

Uso de CABAC                : No

RefFrames                   : 1 frame

Identificador del códec     : avc1

Información del códec       : Advanced Video Coding

Duración                    : 1h 17mn

Tasa de bits                : 7 132 Kbps

Ancho                       : 1 024 pixels

Alto                        : 768 pixels

Relación de aspecto         : 4:3

Tipo de tasa de fotogramas  : Variable

Fotogramas por segundo      : 18.418 fps

FrameRate_Minimum/String    : 0.417 fps

FrameRate_Maximum/String    : 30.030 fps

Espacio de color            : YUV

Espacio de color del muestr : 4:2:0

Profundidad de bit          : 8 bits

Tipo de exploración         : Progresivo

Bits/(Pixel*Frame)          : 0.492

Tamaño de la pista          : 3.87 GB (98%)

Idioma                      : Inglés

Fecha de codificación       : UTC 2015-09-29 13:39:17

Fecha del etiquetado        : UTC 2015-09-29 13:39:17



===================== Audio =====================

Identificador               : 2

Formato                     : AAC

Información del formato     : Advanced Audio Codec

Perfil del formato          : LC

Identificador del códec     : 40

Duración                    : 1h 17mn

Duration_LastFrame/String   : -21ms

Tipo de tasa de bits        : Variable

Tasa de bits                : 165 Kbps

Tasa de bits máxima         : 310 Kbps

Canal(es)                   : 2 canales

ChannelPositions            : Front: L R

Velocidad de muestreo       : 48.0 KHz

Compression_Mode/String     : Lossy

Tamaño de la pista          : 91.2 MB (2%)

Idioma                      : Inglés

Fecha de codificación       : UTC 2015-09-29 13:39:17

Fecha del etiquetado        : UTC 2015-09-29 13:39:17

Hay algo que estoy haciendo mal?? necesito solucion de inmediato!

Thu Oct 01, 2015 12:41 pm

Do you have the problem with Bandicam 2.3.3?

We solved the problem from Bandicam 2.3.3.
Please go to http://www.bandicam.com/downloads/ and try Bandicam 2.3.3.860

Sirio · Sat Oct 03, 2015 8:41 am

I have a registered version 2.3.3.860 and not working. The problem persist in playing Windows Media Player and Sony Vegas.

Record in .AVI no have a problem, but filsize is big.

Format
File tipe: MP4

Video:
FPS: 30 - CBR
Codec: H.264 (CPU) - VBR
Quality: 100

Audio:
Codec: ACC
Bitrate: 192kbps - (is variable to 374 kbps)
Stereo, 48khz

Sound
Primary: Win10 WASAPI
Seconday: None-Disable

My PC is:
AMD Phenom 2 X2 555 Black Edition
Kingston DDR 6Gb
AMD Radeon HD 6450 (no support codec hardware)
Audio: Realtek high definition audio ALC892 - Analog output to Senheiser HD180 (no HDMI)

Mon Oct 05, 2015 8:18 pm

Do you have the problem when you choose the "Prefer CFR" option like below?
- Choose the MP4 container, and choose the "Prefer CFR" option.

Sirio · Tue Oct 06, 2015 1:17 am

You should read all my settings above.

Format
File tipe: MP4

Video:
FPS: 30 - CBR

I think the solution would be to buy a GTX 950 or Radeon R7, I've tried all the options, but no solution.

Tue Oct 06, 2015 2:21 pm

FPS: 30 - CBR
<== CBR and CFR are different.

Anyway, we have no idea why you still have the problem with Bandicam 2.3.3 with the CFR option.

1. Didn't you check the "Use enhanced capture method (faster, only DirectX 9)" option?
If you checked the option, please uncheck "Use enhanced capture method (faster, only DirectX 9)", and try it again.

2. You may not have the issue if you purchase an NVIDIA graphics card.

Sirio · Wed May 04, 2016 5:51 am

This problem is solved with update 3.0.4
Thank you!! this software is awesome!1

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