Gyro-Gearloose
Posts: 10
Joined: Fri Nov 22, 2019 3:10 pm

Crash after attempt of closing?

Tue Apr 14, 2020 9:33 am

Invariably. Independant of the video that was cut.
https://drive.google.com/open?id=10yT5j ... MlkrS95mvd

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Bandicam Company
Site Admin
Posts: 7840
Joined: Mon Dec 20, 2010 12:19 pm

Re: Crash after attempt of closing?

Tue Apr 14, 2020 9:33 pm

Hello,

1. What is your Bandicut version?

2. Do you have the issue with Bandicut 3.1.5?
(You can download old versions of Bandicut from https://www.filehorse.com/download-band ... -versions/).

3. If you have a problem with Bandicut, please send a link to the original video files to bandicut@bandicam.com

< Free storage services >
Google Drive (15GB): https://drive.google.com
Onedrive (10GB): https://onedrive.live.com/
Send-anywhere.com (10GB): https://www.send-anywhere.com/
Dropbox (2GB): https://www.dropbox.com/

Thank you for contacting us.

Gyro-Gearloose
Posts: 10
Joined: Fri Nov 22, 2019 3:10 pm

Re: Crash after attempt of closing?

Wed May 06, 2020 4:10 pm

Version is 3.5.0.599
Serial Number: 20191122-57467F6B-XXXXXXXX-XXXX
It happens with any file, last one is this: https://www.youtube.com/watch?v=Wmu4e0J ... e=youtu.be
Google Drive would need two hours for an upload.
And many more problems. Screenshot to be found in an Email I'm going to provide.

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Bandicam Company
Site Admin
Posts: 7840
Joined: Mon Dec 20, 2010 12:19 pm

Re: Crash after attempt of closing?

Thu May 07, 2020 2:32 pm

Please try the latest version of Bandicut from https://www.bandicam.com/bandicut-video ... /download/

If you still have the problem, please send a link to the original video files to bandicut@bandicam.com

< Free storage services >
Google Drive (15GB): https://drive.google.com
OneDrive (10GB): https://onedrive.live.com/
Send-anywhere.com (10GB): https://www.send-anywhere.com/
Dropbox (2GB): https://www.dropbox.com/

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