tflaven
Posts: 4
Joined: Sat Dec 07, 2013 9:41 pm

issue since registration and 2 days with unity players

Sat Dec 07, 2013 10:07 pm

I tested Bandicam for one week and it was working great.
So I bought the license and soon after, I was unable to record my favorite game. :evil:

- Windows Version: Vista 7 64bits Home premium
- Graphic card model: NVIDIA Geforce GTX 460M
- Bandicam version: 1.9.2.455
- Bandicam mode: 'DirectX/OpenGL window' or 'Rectangle on a screen' mode, I tries with both, it's seems worst D/O mode.
- Recording Target: online free game : http://www.kongregate.com/games/tfender/contract-wars
- game engine is Unity : current version used 4.2.0.11237
- Browser use is Firefox : ver 25.0.1

Issue description: I select the target in Bandicam fine, but when I hit record:

-Bandicam is stuck at 4KB files record
-A windows pop up and say: Unity Wab Player Error Report
- the windows propose to send an error report : see attachments

Then the game crash writing "The unity player plugin has crashed"
Bandicam is still stuck at 4KB of record if I hip Stop a message appeared:
"Failed to stop the recording target because windows is not responding..."
Attachments
Bandicam-Unityreport1.png
Bandicam-Unityreport1.png (28.74 KiB) Viewed 9873 times
Bandicam-Unityreport.png
Bandicam-Unityreport.png (46.4 KiB) Viewed 9873 times

tflaven
Posts: 4
Joined: Sat Dec 07, 2013 9:41 pm

Re: issue since registration and 2 days with unity players

Mon Dec 09, 2013 1:34 am

Today it's a bit better after restart of the computer. I'm able to record the game while the game is running in a small windows but unity crach when I push stop to stop the record on Bandiam or if I hit F12 which is the control to have the game in full screnn, again unity crash when bandicam is running.

I have of course the F12 control and F5 default control disable in bandicam, to avoid any jamming.

Decicus
Posts: 294
Joined: Thu Jun 23, 2011 7:25 pm

Re: issue since registration and 2 days with unity players

Mon Dec 09, 2013 2:25 am

Have you tried setting the hotkey for record/stop to something like NUM1? (numpad 1). F1-F12 usually has some hotkey issues, as you've found out with F12, so that might be it.


tflaven
Posts: 4
Joined: Sat Dec 07, 2013 9:41 pm

Re: issue since registration and 2 days with unity players

Tue Dec 10, 2013 9:51 pm

Tkx Lazeh, I tried to setup hotkey on other touch, it didn't make any diffrence.

Bandisoft: The 'rectangle on a screen works, but only if I let the game in the small windows which is uncomfortable to play, if I place the game in full screen, it still record the former windows with a black zone in the old place of the game and not the game playing in full screen. Same issue with the full screen mode of the rectangle on a screen. I need to capture the openGL/directX to record the game it was working 2 week ago with the demo version...
Any report of issue since few day with openGL or unity player from other user ?
Is someone can try to record a game section of "Contract Wars" with bandicam on is computer, the game is free... and let me know if it work for you please ?

http://www.kongregate.com/games/tfender/contract-wars

User avatar
Bandicam Company
Site Admin
Posts: 7840
Joined: Mon Dec 20, 2010 12:19 pm

Re: issue since registration and 2 days with unity players

Wed Dec 11, 2013 4:20 pm

Hello!

The game is using Adobe flash player.
To record flash games, you have to use the 'Rectangle on a screen' mode of Bandicam.
(Sometimes, flash games can be recorded with 'DirectX/OPenGL window' mode of Bandicam.)

tflaven
Posts: 4
Joined: Sat Dec 07, 2013 9:41 pm

Re: issue since registration and 2 days with unity players

Fri Dec 13, 2013 8:30 am

No kiding, I asked in the game chat, several players are still using Bandicam free version 15min in full screen openGL/directX mode with this game. The game use Unity, no flash I think, and the record was working a few weeks ago. I tough this program was great and bought it because it's fair to pay devs who are doing a nice job! I need to play in full screen and currently bandicam is useless for me.
So I'm disappointed and start to think about a refund...
Would you seriously help me please?

User avatar
Bandicam Company
Site Admin
Posts: 7840
Joined: Mon Dec 20, 2010 12:19 pm

Re: issue since registration and 2 days with unity players

Fri Dec 13, 2013 12:13 pm

Hello!
I asked in the game chat, several players are still using Bandicam free version 15min in full screen openGL/directX mode with this game.
=> To play the game, we had to install Adobe player. So the Unity player may use some parts of Adobe player.
=> Yes, some people can use 'DirectX/OpenGL window' mode, and some people can't.
=> It's released with graphics card driver, Windows, hardware, web browser, DirectX, etc.
=> When the game is running with the DirectX/OpenGL technology, Bandicam can record the target with 'DirectX/OpenGL window' mode.

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