froggiestone
Posts: 3
Joined: Tue Oct 30, 2012 8:01 am

Win 8, guildwars 2 = black screen.

Tue Oct 30, 2012 8:04 am

As topic says just getting black screen with a clean install of win 8(64bit). direct x says its up to date, and the target is direct x/opengl. i've tried different codecs and neither vlc player or win media player is showing anything but a black screen.

edit:
its recording sound and the cursor just fine, but video is still a black screen. even tried installing the full dx package but nothing changed.

i recorded many hours during beta just fine, but was on win 7 so i suspect win 8 is the problem.

anyawow
Posts: 3
Joined: Tue Jul 31, 2012 7:13 am

Re: Win 8, guildwars 2 = black screen.

Tue Oct 30, 2012 9:45 am

I also play Guild Wars 2 and am contemplating trying Windows 8. I would appreciate any information about this problem from the OP or Bandisoft. I see Bandisoft does list 8 as a compatible OS.

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Bandicam Company
Site Admin
Posts: 7840
Joined: Mon Dec 20, 2010 12:19 pm

Re: Win 8, guildwars 2 = black screen.

Tue Oct 30, 2012 6:07 pm

Hello anyawow and froggiestone,

Yes, Bandicam works well on Windows 8.
We've tried Guild Wars 2 on Windows 8(64bit), but we couldn't reproduce the black screen problem.

Please recheck the following:
1. Start Bandicam before the game (Guild Wars 2)
2. Use the DirectX/OpenGL window mode of Bandicam
http://www.bandicam.com/faqs/black_scre ... o_problem/



* Questions
Can you record other games with Bandicam? (without black screen)

froggiestone
Posts: 3
Joined: Tue Oct 30, 2012 8:01 am

Re: Win 8, guildwars 2 = black screen.

Wed Oct 31, 2012 4:31 am

Thank you for the response, i ended up figuring out what the problem was, is was just me using an old driver (its the driver that runs the game the best so been using it for a while now) more specific i was running with the 304.79 beta driver (nvidia) and i've used bandicam on win 7 with that driver no problem so i really didnt think that was the issue, but after upgrading to newest driver it's working again. i do however get worse performance the newer the driver but that is really nvidias problem and not bandicams. thanks again :)

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Bandicam Company
Site Admin
Posts: 7840
Joined: Mon Dec 20, 2010 12:19 pm

Re: Win 8, guildwars 2 = black screen.

Wed Oct 31, 2012 11:26 am

Thank you for sharing your solution.

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