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Typed wrong email address during purchasing
Posted: Wed Oct 04, 2023 3:34 am
by Markolios
I made the biggest mistake of my life thus far typing in the wrong email address and not being to get the registration s/n to register my license. I need someone from Bandicam to help me quickly. The email it went to may be used soon. I need a refund or an email change to the account. I have proof of my purchase.
Re: Typed wrong email address during purchasing
Posted: Wed Oct 04, 2023 9:34 am
by Bandicam Company
Hello Markolios,
Please contact
bandicam@bandicam.com with your receipt?
Thank you.
Re: Typed wrong email address during purchasing
Posted: Wed Oct 04, 2023 9:41 am
by Markolios
Well I did that already over 5hrs ago and nobody has replied back to me.
How long does it usually take to get a response?
Re: Typed wrong email address during purchasing
Posted: Wed Oct 04, 2023 9:45 am
by Bandicam Company
Hello Markolios,
We apologize for keeping you waiting.
We will check and reply to your email in shortly.
Thank you.
Re: Typed wrong email address during purchasing
Posted: Wed Oct 04, 2023 10:07 am
by Markolios
I appreciate your swift service, thank you very much.
Re: Typed wrong email address during purchasing
Posted: Wed Oct 04, 2023 10:28 am
by Markolios
You guys are awesome!
I just got an email!
Thank you guys! So much stress lifted! lol
Re: Typed wrong email address during purchasing
Posted: Wed Oct 04, 2023 10:51 am
by Bandicam Company
Hello Markolios,
Great!
We are glad to hear that.
Thank you for your reply.