galaxy
Posts: 1
Joined: Fri Jul 21, 2023 10:16 pm

Made a payment for the purchase but did not receive the product licenses

Fri Jul 21, 2023 10:28 pm

I made a payment of 44.96$ for lifetime use via PayPal a [b]while ago[/b], but did not receive any licenses or emails. Which the bank has [b]deducted from the payment[/b]. Please check the problem and send the full licenses to my email again.
(I have sent proof of payment via email. Sorry if my language is wrong.)

thank you.

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Bandicam Company
Site Admin
Posts: 7840
Joined: Mon Dec 20, 2010 12:19 pm

Re: Made a payment for the purchase but did not receive the product licenses

Mon Jul 24, 2023 12:01 pm

Hello galaxy,

We have checked your email, but we were not able to find your purchase via PayPal.
Could you please send a payment receipt from PayPal which shows more detailed information to bandicam@bandicam.com?

Thank you.

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