Bandicam Forum

I can't use bandicam because it crashes on start up.
I've tried to uninstall/reinstall but without success.

My OS: Win10 64bit build 15063.322

In the event viewer I find the following:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-06-04T10:57:19.278404900Z" />
<EventRecordID>4223</EventRecordID>
<Channel>Application</Channel>
<Computer>ACER</Computer>
<Security />
</System>
- <EventData>
<Data>bdcam.exe</Data>
<Data>3.4.2.1258</Data>
<Data>5927e449</Data>
<Data>unknown</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>c0000005</Data>
<Data>8d82d107</Data>
<Data>1b30</Data>
<Data>01d2dd2152f98c28</Data>
<Data>C:\Program Files (x86)\Bandicam\bdcam.exe</Data>
<Data>unknown</Data>
<Data>3841b635-5657-4e40-bec9-abf3304030d1</Data>
<Data />
<Data />
</EventData>
</Event>

I Have the same problem, i don't have what to do, Please, if the creators read this, help us!!! i need record videos to YouTube!

Hello Styb and Residentevil,

Please follow the steps on the linked page.

Start: I can't run Bandicam, it crashes/freezes/stops
https://www.bandicam.com/faqs/cannot-run/

If you still have the same issue, please let us know your recording targets, format settings, and PC specs such as CPU, GPU, OS, antivirus software, and graphics driver version.

Thank you.

I've tried a Win10 rollback to version 15063.296 and the Bandicam application works fine.

Are you aware of incompatibility with the cumulative update KB4020102 for Windows?

EDIT: NVIDIA GeForce driver 22.21.13.8205, updated by microsoft.

Hello Styb,

Thank you for getting back to us.

We recommend you always install the latest version of the graphics driver from Nvidia official site after the Windows update.

Thank you.