Bandicam Forum

Hello,

After purchasing, I am getting an error trying to register:

Cannot connect to register server.
Check your internet connection.

I've tried closing my firewall, and reconnecting my internet, and also running Bandicam in Administrator mode, but no luck.


(I'm running Windows 7)

Do you have any ideas?

Thanks,

Aaron

Hello Aaron,

It might be a problem with the system clock, Internet delay or a firewall.

1. Set your system clock correctly (Recommended).
If your computer's clock is set incorrectly, it can happen.
Please set your system clock correctly (http://www.bandicam.com/img/forum/check-date-time.png)

2. Try it again several times (Recommended).

3. Turn off your firewall and try it again.
(The firewall could be your anti-virus software, Windows' firewall, company's firewall or network firewall.)

4. Check your host file (c:\windows\system32\drivers\etc\hosts)
(You shouldn't add bandicam.com to the host file.)

If you still have the problem, please email us at bandicam@bandisoft.com

Best Regards,
Bandicam