Locked file during update...an FYI
Posted: Thu Feb 29, 2024 10:26 pm
by Jonny
When performing an update, it fails writing the file bdcamvk64.dll. I discovered the file was locked by two programs, Samsung Magician and Logitune. Exiting these programs allowed the update to complete.
Just an FYI in case other users have the same issue.
Jon
Re: Locked file during update...an FYI
Posted: Tue Mar 05, 2024 6:21 pm
by Bandicam Company
Hello Jonny,
Thank you for your report.
We have tested the update performance while Samsung Magician and Logitune are running, however, we were not able to recreate the "bdcamvk64.dll" issue.
What kind of tasks have you been doing with Samsung Magician and Logitune when you tried updating Bandicam?
For further investigation, we would appreciate it if you let us know how to recreate the issue.
Thank you.