samurex
Posts: 1
Joined: Wed Oct 12, 2016 7:43 pm

No Voices

Wed Oct 12, 2016 7:50 pm

hi,
i am very happy with bandicam and this made me try bandicut.
but after cutting a segment out of a mp4 movie all language is lost.
there are only background noises.
the audio menue shows only one item "Audio #1".
is this a restriction of the trial version?
is this a bug?
is this intended?
am I too stupid?

User avatar
Bandicam Company
Site Admin
Posts: 7840
Joined: Mon Dec 20, 2010 12:19 pm

Re: No Voices

Wed Oct 19, 2016 10:45 am

Hello.
We think that Bandicut couldn't analyse it correctly.

Could you send us the file(or the file information) and the Bandicut log.

The below link will be helpful:
https://www.bandicam.com/bandicut-video ... /faq/tech/

We are sorry for this inconvenience.

Best regards,
The Bandicut Team.

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