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by Bandicam Company
Fri Jul 19, 2024 1:01 pm
Forum: Bandicam - General Discussion
Topic: Activating License for multi-user device
Replies: 3
Views: 77

Re: Activating License for multi-user device

Hello, Sorry, our previous answer was insufficient. We have two solutions for you. 1. If you use Bandicam 5.2.0 or older versions, and register the license with the administrator's privilege, other uses on the same PC will be able to use the full version. However, this feature will not be applied to...
by Bandicam Company
Thu Jul 18, 2024 3:16 pm
Forum: Bandicam - General Discussion
Topic: Frame drops
Replies: 1
Views: 57

Re: Frame drops

Hello guzzo91,

It might happen that the FPS drops from 60 to 59.95 during recording.

Please refer to the linked page.

Lag/Lagging: Computer lag, my computer runs slowly
https://www.bandicam.com/faqs/how_to_re ... recording/

Thank you.
by Bandicam Company
Thu Jul 18, 2024 10:06 am
Forum: Bandicam - General Discussion
Topic: Activating License for multi-user device
Replies: 3
Views: 77

Re: Activating License for multi-user device

[Edited]

Please check our other reply.
by Bandicam Company
Mon Jul 15, 2024 2:01 pm
Forum: Bandicam - General Discussion
Topic: H265 codec
Replies: 1
Views: 597

Re: H265 codec

Hello,

You can choose hevc(h265) codec in Bandicam format settings.

Go to the [Video] tab -> click on Settings button -> select MP4 file type and choose the hevc codec.
Image
by Bandicam Company
Thu Jul 11, 2024 3:48 pm
Forum: Bandicam - General Discussion
Topic: Issue with the Vulkan renderer
Replies: 2
Views: 129188

Re: Issue with the Vulkan renderer

Hello,

Please refer to the linked pages.

https://www.bandicam.com/vulkan-game-recorder/

No FPS on the recording target, Frames Per Second
https://www.bandicam.com/faqs/no_fps_fr ... nd_number/

Thank you.
by Bandicam Company
Thu Jul 11, 2024 3:37 pm
Forum: Bandicam - General Discussion
Topic: Question about recording
Replies: 2
Views: 3097

Re: Question about recording

Hello, Bandicam does not gather any recording data since the recorded files are saved only on the user's PC and not uploaded to the Bandicam server. https://www.bandicam.com/is-bandicam-safe/ However, if you are required to log in to a service, there is a possibility that the service provider may kn...
by Bandicam Company
Thu Jul 11, 2024 2:55 pm
Forum: Bandicam - General Discussion
Topic: Hooking problems again
Replies: 2
Views: 920

Re: Hooking problems again

Hello,

If the Game Recording Mode does not work with games due to the Anti-Cheat programs, you might want to try the 'Specific recording mode' of Bandicam.
https://www.bandicam.com/how-to/record-specific-window/

Thank you.
by Bandicam Company
Thu Jul 11, 2024 9:07 am
Forum: Bandicam - General Discussion
Topic: bandicam won't hook onto certain emulators
Replies: 6
Views: 5661

Re: bandicam won't hook onto certain emulators

Hello bnthomason,

If the Game Recording Mode does not work, please use the Specific Window recording instead.
https://www.bandicam.com/how-to/record-specific-window/

We will forward your report to our development team.

Thank you.
by Bandicam Company
Mon Jul 08, 2024 4:03 pm
Forum: Bandicam - General Discussion
Topic: Downloaded latest version of Bandicam, still have problems
Replies: 2
Views: 558

Re: Downloaded latest version of Bandicam, still have problems

Hello Mcc37.

Please let us know the recording mode and recording target.
Also please enter "Windows Key + R" -> type "dxdiag" -> Display -> and click the "Save All Information..." button and then attach the DxDiag.txt file.

Thank you.
by Bandicam Company
Fri Jul 05, 2024 9:33 am
Forum: Bandicam - General Discussion
Topic: NO serial 3 days after payment
Replies: 1
Views: 556

Re: NO serial 3 days after payment

Hello,

Could you please contact bandicam@bandicam.com with your receipt?

Thank you.

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