Jonny
Posts: 7
Joined: Tue Feb 08, 2022 3:15 am

Locked file during update...an FYI

Thu Feb 29, 2024 10:26 pm

When performing an update, it fails writing the file bdcamvk64.dll. I discovered the file was locked by two programs, Samsung Magician and Logitune. Exiting these programs allowed the update to complete.

Just an FYI in case other users have the same issue.

Jon

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Bandicam Company
Site Admin
Posts: 7840
Joined: Mon Dec 20, 2010 12:19 pm

Re: Locked file during update...an FYI

Tue Mar 05, 2024 6:21 pm

Hello Jonny,

Thank you for your report.
We have tested the update performance while Samsung Magician and Logitune are running, however, we were not able to recreate the "bdcamvk64.dll" issue.
What kind of tasks have you been doing with Samsung Magician and Logitune when you tried updating Bandicam?
For further investigation, we would appreciate it if you let us know how to recreate the issue.

Thank you.

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