Markolios
Posts: 4
Joined: Wed Oct 04, 2023 3:30 am

Typed wrong email address during purchasing

Wed Oct 04, 2023 3:34 am

I made the biggest mistake of my life thus far typing in the wrong email address and not being to get the registration s/n to register my license. I need someone from Bandicam to help me quickly. The email it went to may be used soon. I need a refund or an email change to the account. I have proof of my purchase.

User avatar
Bandicam Company
Site Admin
Posts: 7840
Joined: Mon Dec 20, 2010 12:19 pm

Re: Typed wrong email address during purchasing

Wed Oct 04, 2023 9:34 am

Hello Markolios,

Please contact bandicam@bandicam.com with your receipt?

Thank you.

Markolios
Posts: 4
Joined: Wed Oct 04, 2023 3:30 am

Re: Typed wrong email address during purchasing

Wed Oct 04, 2023 9:41 am

Well I did that already over 5hrs ago and nobody has replied back to me.

How long does it usually take to get a response?
Last edited by Markolios on Wed Oct 04, 2023 10:06 am, edited 1 time in total.

User avatar
Bandicam Company
Site Admin
Posts: 7840
Joined: Mon Dec 20, 2010 12:19 pm

Re: Typed wrong email address during purchasing

Wed Oct 04, 2023 9:45 am

Hello Markolios,

We apologize for keeping you waiting.
We will check and reply to your email in shortly.

Thank you.

Markolios
Posts: 4
Joined: Wed Oct 04, 2023 3:30 am

Re: Typed wrong email address during purchasing

Wed Oct 04, 2023 10:07 am

I appreciate your swift service, thank you very much.

Markolios
Posts: 4
Joined: Wed Oct 04, 2023 3:30 am

Re: Typed wrong email address during purchasing

Wed Oct 04, 2023 10:28 am

You guys are awesome!
I just got an email!

Thank you guys! So much stress lifted! lol

User avatar
Bandicam Company
Site Admin
Posts: 7840
Joined: Mon Dec 20, 2010 12:19 pm

Re: Typed wrong email address during purchasing

Wed Oct 04, 2023 10:51 am

Hello Markolios,

Great!
We are glad to hear that.

Thank you for your reply.

Return to “Bandicam - General Discussion”

Who is online

Users browsing this forum: Google [Bot] and 14 guests