Phoenix
Posts: 13
Joined: Sat Jun 09, 2018 4:53 pm

Can't record New World in game mode

Mon Jul 26, 2021 3:14 am

Hi,

I can't record the last MMO of Amazon : New world. The game is not recognized. I have to use windows mode.

DragonulRed
Posts: 9
Joined: Sat Jun 18, 2016 4:39 pm

Re: Can't record New World in game mode

Mon Jul 26, 2021 3:30 am

New World is using EAC (Easy Anti-Cheat) and Bandicam right now can't record games that are using any anti-cheat.

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Bandicam Company
Site Admin
Posts: 7840
Joined: Mon Dec 20, 2010 12:19 pm

Re: Can't record New World in game mode

Mon Jul 26, 2021 10:23 am

Hello,

It might be a compatibility issue with Easy Anti-Cheat.
Please use Bandicam 5.0.1 (Old version).
https://dl.bandicam.com/old/BDCAMSETUP_ ... 1_1799.EXE

Please also visit https://www.easy.ac/en-us/support/game/contact/tech/ and report this compatibility issue.

Phoenix
Posts: 13
Joined: Sat Jun 09, 2018 4:53 pm

Re: Can't record New World in game mode

Tue Jul 27, 2021 3:46 am

Thank you, it works with version 5.0.1.

How is it possible that we lost the feature with the last version ?

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Bandicam Company
Site Admin
Posts: 7840
Joined: Mon Dec 20, 2010 12:19 pm

Re: Can't record New World in game mode

Tue Jul 27, 2021 10:32 am

Hello,

I'm glad the problem has been resolved.

It is related with Easy Anti issue.

Please visit https://www.easy.ac/en-us/support/game/contact/tech/ and report this issue to the Easy Anti-Cheat team.

Thanks in advance.

Phoenix
Posts: 13
Joined: Sat Jun 09, 2018 4:53 pm

Re: Can't record New World in game mode

Tue Jul 27, 2021 2:36 pm

Ok, but why it works with an old version ?

We can't use the sheet of the link you provide as we must put an error code, and we don't have any.

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Bandicam Company
Site Admin
Posts: 7840
Joined: Mon Dec 20, 2010 12:19 pm

Re: Can't record New World in game mode

Thu Feb 10, 2022 5:01 pm

Hello,

We have confirmed that the compatibility issue with the Easy Anti-Cheat has been solved.
Please try Bandicam 5.4.0.
https://www.bandicam.com/downloads/

If you still have the issue, please let us know.

Thank you.

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