Registration failed.
Check your email address and serial number.

If you see the error message below, please try the solutions below:

[ If you don't have the serial number ]

If you don't have the Bandicut serial number, go to https://wwww.bandicam.com/bandicut-video-cutter/buy/, and click the 'Buy Now' button. Once you purchase the license, the serial number will be sent to your email address immediately.

[ If you have the serial number ]

1. Enter the correct email address and serial number

Please try right-clicking with mouse or using keyboard shortcuts to copy and paste your serial number.

When entering a serial number, be sure to include all hyphens(-) and not to add blank spaces.

2. Did you purchase a Bandicam + Bandicut package?

If you purchase a Bandicam + Bandicut package, you will receive two serial keys: one for Bandicam and another for Bandicut.

You must enter the Bandicam serial key in Bandicam and the Bandicut serial key in Bandicut.

3. Did you enter XXXXXXXX-XXXX?

Once registration is completed, the last digits of the Bandicut serial number are hidden and displayed as XXXXXXXX-XXXX. This is not a correct serial number. Please open your license email and check for the correct serial number.

4. Try registering again after disabling the computer antivirus program, firewall,  or proxy server

If you still have registration issues, please send a screenshot of the error message to bandicut@bandicam.com.

Related FAQs

1. Types of Bandicut Licenses | License Policy (Registration/Transfer)
2. Lost Serial Number, Resend license
   
3. How to purchase/register Bandicut
   
4. Reseller FAQ and quotation
   
5. Can I get a refund after registering the serial number?
   
6. What is the difference between the free and full version?
   
7. Error messagfe: License exceeded | Registration failed | Cannot connect to the registration server